Return Policy

Introduction

At Laptomart Enterprise Private Limited, we aim to ensure that you are completely satisfied with your purchase. If for any reason you are not, our return policy outlines the steps to return products and the criteria for eligibility.

Eligibility Criteria

1. Product Condition:
   Items must be returned in their original condition, unused, and with all original packaging intact.

2. Time Frame:
   Returns must be initiated within 7 days from the date of purchase or from the date of delivery.

3. Proof of Purchase:
   A valid proof of purchase, such as a receipt or order number, is required for all return requests.

4. Reasons for Return:
   Returns are accepted for:

   • Defective products
   • Wrong items received
   • Products that do not meet your expectations (subject to conditions)

5. Exclusions:
   Items such as keyboards, mice, and cables may not be eligible for return.

Return Process

1. Initiating a Return:
   To start the return process, contact our customer support team via [email/phone/live chat] within the specified return period. Please provide your order number and the reason for the return.

2. Return Authorization:
   Once your request is received, our team will review it based on the criteria outlined above. If approved, you will receive a return authorization and detailed instructions on how to proceed.

3. Shipping the Product:
   Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., defective or incorrect item).

4. Inspection Upon Receipt:
   Once we receive the returned item, it will be inspected to ensure it meets the return conditions. You will be notified of the outcome.

Important Notes

• Condition for Returns:
  Products returned in a damaged or altered state may not be accepted.

• Exchange Policy:
  If you wish to exchange an item, please indicate this in your return request. Exchanges are subject to product availability.

• Final Sale Items:
  Certain items may be marked as final sale and are not eligible for return.

Legal Information

• Policy Acceptance:
  By purchasing from Laptomart Enterprise Private Limited, you agree to the terms outlined in this return policy.

• Policy Modifications:
  We reserve the right to change this return policy at any time. Customers should periodically review the policy.

• Limitation of Liability:
  Laptomart Enterprise Private Limited is not responsible for any damages resulting from the use or inability to use our products.

• Dispute Resolution:
  Any disputes arising from this policy will be governed by the laws of [Jurisdiction].

• Severability:
  If any part of this return policy is deemed invalid, the remaining sections will continue to apply.

Contact Information

For questions or concerns regarding this return policy, please contact us at 9014192534.