At Laptomart, we are committed to providing high-quality refurbished laptops at great value. Our warranty policy is designed to give you peace of mind and ensure a worry-free experience. Please review the details below regarding our return and warranty coverage.
We offer a 7-day return policy for all laptops purchased from Laptomart. If you are not fully satisfied with your purchase, you may return the laptop within 7 days of delivery for a refund or exchange.
To be eligible for a return, the laptop must be in the same condition as it was received — unopened, unused, and in its original packaging. Any issues with the laptop must be reported within 7 days of receipt.
Laptops: 1-year service warranty. If any parts need replacement during this period, the customer must pay for the parts; labor and diagnostics are free.
Monitors: 30-day warranty.
Desktops: 3-month warranty.
Parts Warranty:
We provide a 3-month warranty for key hardware components such as RAM and SSD (Solid State Drive). If any issues occur with these parts within the warranty period, we will repair them at no additional cost.
Service Warranty:
All laptops come with a 1-year service warranty. This includes free diagnostics and repair services related to manufacturing defects or hardware malfunctions.
Note: If parts need replacement during this period, the customer is responsible for the cost of the parts. Labor and diagnostics are free.
To initiate a return or warranty service, please contact our customer support team via email at info@laptomart.com or call us at +91 9014192534.
Include your order number, a description of the issue, and the date of purchase. We will guide you through the process, which may involve sending the device back for inspection, repair, or replacement.
The warranty does not cover:
Laptomart’s liability is limited to the repair or replacement of faulty parts as covered under warranty. We are not responsible for data loss or consequential damages. Customers are advised to back up all important data before sending devices for service.
If you have questions or need assistance with a return or warranty claim, our customer service team is here to help.
Email: info@laptomart.com
Phone: +91 9014192534
Website: www.laptomart.com
